FAQ

• How long does it take before I can see my samples of company logos?
• Company Logos How many changes may I ask for my company logo?
• What if I don't like any of initial logo designs?
• What if I have my own idea for the company logo?
• Company Logos Can you redo my existing company logo?
• Who keeps the rights to the company logo design?
• Company Logos The number of revisions are unlimited. Does that mean I can ask for changes whenever I want without a problem?
• What if what your logo designers provide is not what I want and I demand a refund?
• Company Logos What colour format do you provide the logos in?
• Company Logos What are CMYK colours?
• Company Logos What if I want my logo in RGB colours?
• Company Logos What is a "revision"?

How long does it take before I can see my ‘unique’ company designs?

The time we take to design the samples is 3-5 days.

How many changes may I ask for my company logo?

We aim to keep our customers satisfied and we will make changes/revisions until you agree to the company logo design.

What if I don't like any of the initial logo designs?

Then you can ask for revisions which will ensure your satisfaction.

What if I have my own idea for the company logo?

Any idea that may help our designer create a logo to your satisfaction can be sent in once you have engaged in our services.

Can you redo my existing company logo?

Yes.

Who keeps rights to the company logo design?

The Copyright of the selected logo is transferred to the client while the Copyright to all the samples remain with Brand Art and cannot be re-used under any circumstances.

The number of revisions is unlimited. Does that mean I can ask for changes whenever I want without a problem?

Abstract refusals of the logo design are not considered. Specific requirements for the revision amendments that you require must be provided in detail. We will continue to make the revisions that you require, though we ask that you specify precisely the changes that you require.

What if what your logo designers provide is not what I want and I demand a refund?

We do not provide a refund no matter what the circumstances. If you are not satisfied with the logo please request changes, we guarantee changes. We aim to satisfy. All changes are made within 24-72 hours with the exception of weekends.

What colour format do you provide the logos in?

We provide the logo in CMYK as well as PANTONE colours.

What are CMYK colours?

CMYK colours are used for off-set printing purposes. Prints include standard coloured stationary etc.

What if I want my logo in RGB colours?

CMYK colours are convertible to RGB colours (also known as screen colours). However, when printing with RGB colours, the colours will not be accurate. Thus, they are best used for websites only.

What is a "revisions"?

Revisions are changes made to your logo concepts with regards to colour, size, font or building upon the design at hand.